Who are we talking about/to:

Her Majesty, the Target Group

Elements of the message

Here’s an example list of what you might want to start with. The initial core elements are:

  • Organization – What’s the name of your organization?
  • Products (or services) – Briefly describe the products or services you offer. Be specific.
  • Personas – Identify your ideal target group profiles. Who are the specific individuals or groups that benefit most from your work?
  • Use cases – Detail the challenges your target audience faces. What tasks do they struggle with or what goals seem out of reach?
  • Challenges – Define the major obstacles that your target group faces.
  • Benefits – Explain to your target group how what you do can help them to overcome their obstacles.
  • Features – What specifically in your work gives them these benefits?
  • Value – What is the value that accrues to the customer’s organization?
  • Audience – Include all you want to have as proof- testimonials, data or case studies that strengthen what you claim and build audience trust.

Let’s use  as an example:

  • Organization: Apple
  • Products/Services: iPhones, MacBooks, Apple Watches, and related software
  • Personas: Tech-savvy individuals, creatives, professionals, and students
  • Use Cases: Staying connected, being productive, content creation, and entertainment
  • Challenges: Slow devices, compatibility issues, lack of innovation
  • Benefits: Seamless integration, user-friendly experience, cutting-edge technology
  • Features: Fast processors, high-resolution displays, intuitive software
  • Value: A premium brand that symbolizes innovation and style
  • Audience: Testimonials from satisfied customers, market share data, and awards won

Matching the message with different target group

There is a big difference in how we should talk regarding who we are talking to. Our messages, the language we use, the time and place where we communicate should be set and decided based on who is our audience. If we miss one of these points, the point of our message will be missed and a good communication can be considered gone. 

Reaching your target audience relies on crafting clear, compelling messages that resonate with them.

Here’s a secret: the content of your message is entirely up to you! You are the master of your universe, free to tell your unique story. However, by learning from the mistakes of others, you can increase your chances of success.

Imagine communication as a journey. Many YOs have embarked on this journey before you, some encountering dead ends, while others discovered impactful pathways. By understanding the principles those successful YOs followed, you can craft messages that truly connect.

These principles are like guideposts on your communication journey. They include:

Know your audience–  Who are you trying to reach? Young volunteers? Potential donors? Tailoring your message to their specific interests and needs is crucial.

Focus on benefits– What value does your YO offer? How will it benefit your audience? Highlight the positive impact they can create or experience by engaging with your organization.

Keep it simple– Avoid jargon and complex sentences. Use clear, concise language that your audience understands.

Be authentic–  Let your passion shine through! Your genuine enthusiasm will be more captivating than generic messages.